Learn more about obtaining information about traffic accidents that occurred in Victoria through a traffic accident report.
On this page:
- Who can apply for a traffic accident report?
- How to apply for a traffic accident report
- Statutory declaration
- Fees
- Interview Request
- How may vehicle accident information be used?
- Information Release Policy
Victoria Police provides a service to individuals and organisations wishing to obtain information about vehicle accidents that occurred in Victoria and were reported to Victoria Police.
Please note that if no person was injured in the accident and all involved parties have exchanged name and address details, Victoria Police will not normally make a formal report of the accident. In that case the Accident Records Office will not be able to provide a report of the accident.
Who can apply for a traffic accident report?
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Any person who is injured or suffers property damage as a result of a traffic accident may apply for a copy of the report, or may authorise a person to represent them and apply on their behalf..
If applying as an individual, you will be required to supply the following documents with your application:
- Statutory declaration
- Copy of an approved form of identification, i.e., your driver’s licences, passport or birth certificate.
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If an individual involved in the accident is unable provide their representation, provided they have written authority to obtain information on their behalf, a third party may apply for a copy of the report. For example, the individual is a child, disabled, does not have the legal capacity, or has died as a result of the vehicle accident.
(Video) How to write an ✅ accident report - with exampleIf applying as a personal representative, you will be required to supply the following documents with your application:
- Statutory declaration
- Copy of an approved form of identification, i.e., your driver’s licences, passport or birth certificate.
- Documentary proof of marriage, parentage or guardianship/ proof of administration or guardianship under the Guardianship and Administration Act 1986/ proof of power of attorney/ proof of administration or execution of the person’s estate.
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Insurers and other third parties with written authorisation from an individual involved in the accident may obtain information on the individual’s behalf.
Representatives or employees of an organisation that own the property or vehicle involved in an accident should also apply as an authorised representative.
If applying as an authorised representative, you will be required to supply the following documents with your application:
- Statutory declaration
- Signed authority - Solicitors, loss assessors and investigators must supply a signed authority from their client which clearly authorises the representative to obtain information on their client’s behalf. If the client is a company, the authority must be on official letter head and be signed by a company employee or officer on official company letterhead. In situations where a solicitor or loss assessor is representing an insurance company who in turn is representing an individual, a signed authority must be obtained from the individual.
How to apply for a traffic accident report
To apply for a traffic accident report, complete the online Vehicle Accident Information Application Form:
Vehicle Accident Report Information Application Form
As part of your application, you will be required to upload a number of supporting documents (as outlined in the above section), including a Statutory Declaration.
Due to a high volume of applications, the accident records team is currently experiencing delays. Please allow a minimum of 20 working days for your application to be processed.
Delays may also result from difficulties locating witnesses or persons involved in the accident, obtaining statements or if there is a need to seek further information to clarify the circumstances surrounding an accident.
Statutory declaration
Each application must be accompanied by a statutory declaration signed by the applicant certifying that the:
(a) applicant is a person to whom section 248(1) of the Victoria Police Act 2013 applies;
(b) information is being sought for an authorised purpose under section 246 Victoria Police Act 2013;
(c) information obtained from Victoria Police will be managed in accordance with section 251 of the Victoria
Police Act 2013; and
(d) information will not be used or disclosed for a purpose other than the authorised purpose.
Fees
Application fees for accident reports are updated on 1 July every year in accordance with the Victoria Police (Fees and Charges) Regulations 2014.
The non-refundable search fee provides for a search of relevant records to supply a copy of the Collision Report and, if applicable, the first 10 pages of statements and photographs combined. Should the report contain additional pages of statements and photographs they will be available for a further fee per page.
Accident report (including 10-page statements) | $55.00 |
Each additional page | $1.00 |
Note: For emailed reports there is no added charge for additional pages
Interview Request
In certain circumstances police members may be interviewed in relation to motor vehicle collisions. This is granted at Victoria Police discretion. All requests for interviews are to be submitted on the appropriate documentation.
Fees are charged for the first hour or part thereof and subsequent half hour or part thereafter as follows:
Officer (Inspector and above) | $177.40 |
Officer subsequent half-hour | $88.70 |
Sub-Officer (Sergeant and Senior Sergeant) | $133.00 |
Sub-Officer subsequent half-hour | $66.50 |
Other ranks (Constable and Senior Constable) | $104.00 |
Other ranks subsequent half-hour | $52.00 |
How may vehicle accident information be used?
Information may only be requested for the following authorised purposes:
- Obtain legal advice regarding the accident.
- Recover any loss or damage incurred or suffered, or costs incurred.
- Assess insurance claims relating to death or injury of a person; damage or destruction of property.
- Assess a claim for compensation relating to the death or injury of a person.
- Investigation of a vehicle accident for any of the above purposes.
The disclosure or use of vehicle accident information for a purpose other than those listed above is prohibited and will incur penalties.
Information Release Policy
Victoria Police applies strict guidelines to the release of traffic accident information to individuals and organisations outside Victoria Police. This release policy applies when vehicle accident information is requested by an insurance company, loss assessor/investigator, solicitor, personal representative or an individual who was a party to the accident.
This policy does not relate to the release of information to police forces and organisations with responsibility for law enforcement, the Traffic Accident Commission or VicRoads. The release of information by the Accident Records Office is dependent upon whether or not the traffic matter has been approved at the time of the application. If the matter has been approved, in most cases the following level of information may be released to authorised parties.
Released
- Copy of Victoria Police’s collision report.
- Statements from all persons who witnessed the accident including personal details.
Not Released
- Blood alcohol & preliminary breath test results.
- Details of penalty notice or court results.
- Statements from persons who did not witness the accident.
A traffic matter may be outstanding (yet to be approved) in cases where the matter is still under investigation by members of Victoria Police or the offender has not been located.
In situations where information has been requested on a traffic matter that has not been approved, the Traffic Incident Report will be forwarded once the report becomes available.
No information may be released if the Traffic Incident has not yet been approved.
If authorised parties require material that is contained in the Police Brief of Evidence, a request must be made to Victoria Police - Freedom of Information Division.
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Reviewed 12 October 2022
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Contact us
Accident Records Office Public Enquiry Service GPO Box 913, Melbourne, VIC 3001
(03) 8335 5004
accidentrecords.rsd@police.vic.gov.au
FAQs
How does insurance decide who is at fault? ›
The adjuster will gather details about the accident. This may include reviewing the police report, interviewing involved parties and assessing photos of damage. Based on their review, the adjuster works with the insurer to determine who's at fault for the accident.
How do I get more accident reports? ›- When & where did it happen? Your report should contain the date, time and location where the accident took place. ...
- Who were involved? ...
- What did they do? ...
- Why did it happen? ...
- Were there any witnesses? ...
- What is the extent of damage to a person or property?
Effective Incident Reports identify the facts and observations. They avoid inclusion of personal biases; they do not draw conclusions/predictions, or place blame. Effective Incident Reports use specific, descriptive language and identified the action(s) taken by staff as a result of the unusual incident.
What questions should I ask in a car accident investigation? ›- Some of the questions below will be applicable and some will not. Which questions are applicable depends on the nature and circumstances of the accident. ...
- How does the injured employee feel now? ...
- Who was injured? ...
- What were the causal factors of the accident? ...
- When did the accident occur? ...
- Why was the person injured?
While you must notify the insurance company of the accident, you should not explain the details of the accident, your injuries, or other potential damages at this time. Your lawyer can do that for you.
How do you know if a crash is your fault? ›...
Other ways to determine fault in car accident claims
- CCTV or dashboard camera (dashcam) footage.
- Statements from eyewitnesses to the accident and other drivers.
- Police reports.
- Workplace. Workplace incident reports detail physical events that happen at work and affect an employee's productivity. ...
- Accident or First Aid. ...
- Safety and Security. ...
- Exposure Incident Report.
- the names and positions of the people involved.
- the names of any witnesses.
- the exact location and/or address of the incident.
- the exact time and date of the occurrence.
- a detailed and clear description of what exactly happened.
- a description of the injuries.
Don't talk about the details of your accident on social media. Everything you say could potentially be used against you by the insurance company. A simple joke, picture, or statement could be taken out of context and used to discredit or lessen your claim.
How do I write a road accident statement? ›- Witness's Name and Contact Information. ...
- Who, What, When, and Where of the Accident. ...
- Perspective About How the Crash Occurred. ...
- Observations of Injuries and Property Damage. ...
- Other Relevant Information. ...
- Witness's Signature.
What information should an accident report contain? ›
Detailed description of the event. Parts of body injured and/or parts of equipment damaged (in an injury occurred) Description of employee's response immediately after the event (grabbing injured arm, running from room etc.) Extent of damage.
How are accident properly investigated? ›The incident investigation team would perform the following general steps: Scene management and scene assessment (secure the scene, make sure it is safe for investigators to do their job). Witness management (provide support, limit interaction with other witnesses, interview). Investigate the incident, collect data.
Why do accident investigations fail? ›Factors affecting accident investigation include unrealistic timeframes, failing to differentiate potential for serious outcomes, narrow focus, culture undermining and ineffective communication of investigation results. The study adopted the survey method.
What determines an effective accident investigation? ›At least two competent persons investigate. Two persons usually work better at gathering and analyzing material facts about the accident. Accident investigators are properly trained on techniques and procedures. The investigation report is written, and address surface causes and root causes of accidents.
Do insurance adjusters follow you around? ›While the insurance company may follow you at any time, there are certain times where it is most likely to occur. We typically see insurance companies conduct surveillance around claim-related appointments. These claim-related appointments could include IMEs or interviews with insurance representatives.
How do you answer insurance claim questions? ›- Do not comment on your injuries. ...
- Only answer the questions asked. ...
- Do not agree to have your statement recorded.
- Stick to the facts. ...
- Write down the adjuster's name and information.
Insurance companies generally determine fault in car accidents. Under California accident law, at least one party in the accident calls the police, who then files a report based on what they observe at the scene.
Who is usually at fault in a car crash? ›In California, Who Is At Fault In A Multi-Vehicle Accident? In most cases, the driver who initiated the first impact is the person who is to blame. But as the instances above show, other persons or even public agencies may share the fault as well. The key is proving that each of these parties was negligent.
Does insurance pay out if it's your fault? ›If you are considered at fault for an accident or loss, your insurer won't be able to recover their costs if they've paid for your repairs. Not only that, the third party or their insurer will probably claim back their own costs from your insurance company.
What are the 5 W's for an incident report? ›Here is a PowerPoint slide deck describing the basics of Incident Reporting, . . . what, why, who, when, where and how.
What are the three C's in an incident report? ›
Training your brain before you find yourself in a high-pressure situation may help you save a life or potentially help someone in pain. There are three basic C's to remember—check, call, and care.
What are the five rules of incident reporting? ›- 5 Simple Rules for.
- 1 - Make it Accessible. Incident Reporting.
- 2 - Make it Relevant. Any solution you use should be relevant and adaptable to your. individual needs. Every organisation is different so why should. ...
- 3 - Make it Known.
- 4 - Make Time to Train.
- 5 - Make it Work Hard.
1. The time and date the incident occurred. This is one of the most important details to include, as insurance providers, managers, and others will need to know when the incident happened. It's easy to forget specific details after weeks or months have passed, so don't assume you will remember this information.
What is the difference between incident and accident? ›Usually, though, an “accident” includes a serious injury or illness, while an “incident” consists of property damage, an unexpected hazard, or a minor injury.
What are 3 basic elements in an incident? ›The Three Elements of Incident Response: Plan, Team, and Tools.
What are the 7 steps in incident response? ›- Preparation. It's nearly impossible to create a well-organized response to a cybersecurity threat in the moment. ...
- Identification. All phases of an incident response plan are important, however, identification takes precedence. ...
- Containment. Don't panic! ...
- Eradication. ...
- Recovery. ...
- Learning. ...
- Re-testing.
- A Mission Statement.
- Formal Documentation of Roles and Responsibilities.
- Cyberthreat Preparation Documentation.
- An Incident Response Threshold Determination.
- Management and Containment Processes.
- Fast, Effective Recovery Plans.
- Post-Incident Review.
Here are some reasons why you should refrain from apologizing after being involved in a car accident: Your apology will be seen as admission of fault: Apologizing at the scene of the accident creates a record of that apology, which the insurance company will see.
Should you apologize in a car accident? ›Never apologize or admit fault: Determining who's to blame after a crash is a job best left to a personal injury lawyer. Your duty at the time is to call law enforcement and assist any injured parties. Never leave the scene: Not only can this jeopardize your case, but it's also illegal in many jurisdictions.
Should you be sorry for an accident? ›Do Not Apologize for the Accident- For whatever reason, it's human nature to sometimes apologize for things we didn't do. When involved in a collision, an apology can often be mistaken as an admission of guilt by the at-fault party's insurance company and legal team.
How do you explain a road accident? ›
A road traffic accident (RTA) is any injury due to crashes originating from, terminating with or involving a vehicle partially or fully on a public road.
How would you describe a road traffic accident? ›A road traffic accident is when at least one vehicle is involved in an accident on a road that is open to traffic and there is at least one person whom is injured or killed.
What are the examples of road accident? ›- Over Speeding.
- Drunken Driving.
- Distractions to Driver.
- Red Light Jumping.
- Avoiding Safety Gears like Seat belts and Helmets.
- Non-adherence to lane driving and overtaking in a wrong manner.
- The date and time on which it occurred.
- The person who was injured.
- Any witnesses.
- The type and nature of the injuries sustained.
- The cause and full circumstances of the accident.
What are the 3 phases of accident investigation? Investigate the incident, collect data. Analyze the data, identify the root causes. Report the findings and recommendations.
What is the difference between incident report and accident report? ›An accident is an event that has unintentionally happened, that results in damage, injury or harm. An incident is an event that has unintentionally happened, but this may not result in damage, harm or injury. Therefore, every accident can be an incident. However not all incidents can be termed as an accident.
Will the police investigate a car accident? ›The police are the lead agency for collision investigation, and have the primary duty to investigate and establish the circumstances that have led to road deaths and life changing injuries.
What are the 5 key questions to ask in accident investigations? ›- Some of the questions below will be applicable and some will not. Which questions are applicable depends on the nature and circumstances of the accident. ...
- How does the injured employee feel now? ...
- Who was injured? ...
- What were the causal factors of the accident? ...
- When did the accident occur? ...
- Why was the person injured?
To determine a vehicle's speed, an expert will measure the length of skid marks. Skid marks occur when a vehicle's tires lock and are dragged across the pavement. Each tire's skid mark will be measured, then the average skid distance is determined by adding the lengths together and dividing by four.
What is one of the most common reasons accident reports fail to achieve their intended purpose? ›One of the most common reasons an accident investigation might fail to fulfill its intended purpose of helping to eliminate similar accidents, is that the report form is poorly designed. They actually make it difficult to get beyond identification of only surface causes: root causes are often ignored.
What are the 4 major stages to the accident investigation? ›
4-Steps to Manage Incident (Accident) Investigations
Collect Data. Determine root causes. Implement corrective actions.
An accident may have 10 or more events that can be causes. A detailed analysis of an accident will normally reveal three cause levels: basic, indirect, and direct.
Who decides who was at fault? ›Insurance company adjusters determine fault in an auto accident after reviewing the police report and other evidence. They may also ask you and the other driver questions about the collision to try to piece together a reliable narrative of what happened.
How does insurance work when its not your fault? ›How does insurance work when a car accident is not your fault? Typically, the negligent driver's insurer will cover accident damages. If the at-fault driver's policy does not have adequate property liability coverage to cover the full value of your car, your collision insurance should handle the rest of the balance.
Does my insurance go up if its someone elses fault? ›At-fault car accidents can have a major impact on your car insurance costs, but even accidents you didn't cause can trigger an increase in your premiums. However, the effect of a not-at-fault accident on your auto insurance rate tends to be smaller than the effect of an at-fault accident.
Do I have to tell my insurance company about an accident that wasn't my fault? ›Your insurance company will need to know about the accident for their information, even if you don't claim through them. The credit hire company may offer to contact your insurance company for you, or ask you to let them know.
Is it possible to hit a car and not know it? ›Some collisions can be so small that the driver may not even notice that they hit a parked car and they may leave the scene. This scenario can be very problematic for the at-fault drivers. This situation can be considered a “hit and run”.
What happens when a car hits you from the side? ›A side-impact collision can cause severe or even fatal injuries because drivers may not be aware of the incoming collision and therefore might be unable to brake or steer away to prevent the strike. The point of impact is closer to the driver when the crash occurs, potentially leading to broken bones and head injuries.
Do you have to talk to insurance investigators? ›You have to provide the adjuster with the names and contact details of anyone capable of providing information relevant to your claim. However, it is not your duty to compel anyone to answer questions from the insurance adjuster.
Which insurance does not pay regardless of fault? ›Which of the following does not pay regardless of fault? Uninsured Motorist Bodily Injury --The other party must be legally responsible for bodily injury to an insured that arises out of ownership, maintenance, or use of an uninsured motor vehicle in order for this coverage to apply.
Why does my insurance go up when someone else hits me? ›
It seems a bit unfair, but that's down to some insurance providers believing that drivers who've had an accident (even if it wasn't their fault and they didn't claim for it) are more likely to be involved in another accident later on. So your premium will rise to cover the greater risk of them having to pay out.
Why has my insurance gone up after a non-fault accident? ›Your premiums could go up after you've declared a non-fault claim. This is because your insurance provider may decide that the reason for the claim is more likely to happen again, even though it wasn't your fault. For example, if your car was struck while parked, your insurer might think your chosen spot is riskier.
What happens if you don't tell insurance about an accident? ›Could you simply not tell your insurer about an accident? If you don't tell your insurer about an accident and they somehow find out, you may face legal action, your insurance premium will be certain to rise and you may even struggle to find an insurance provider in future. So it's not a good idea.
Do you have to go through insurance after minor accident? ›The short answer to this question is 'Yes' and there can be some serious consequences of failing to report an accident to your motor insurers, even if you do not intend to make any claim on your policy. Motor insurance policies are basically a contract between you, the policyholder, and the insurance company.